I got the exact part I needed, reasonably priced and shipped much quicker than I expected. Only negative was this; My old seat broke so I tried calling the company before I ordered to see if there was any kind of warranty or discount code. I got an answering machine. I truly, deeply hate phone tag so I hung up and ordered. Perfect transaction from there
NnI bought a chair some years ago and thought it was time for an upgrade. I bought the IQ 9000. I must say the buying and delivery process was awesome. I got in my chair and took it out for a test run. Everything is perfect, no complaints here
Nice chair. Heavier than expected. Wish I could add an adjustable leg rest.
I have had my MS-3000 Mobility Scooter for around 4 years and it just keeps going! I have had to replace a battery and a couple of other parts for my scooter from normal wear and the parts have always been available and the service dept is always very helpful and pleasant and accommodating and make it easy and quick to get the parts I need. I use my scooter everyday at work as I have bad knees and it is a workhorse for me. Day after day! I’m not sure if I could still work without it. It’s an awesome scooter from an awesome company.
After having a purchase of this same chair fall thru after a 6 week wait and no updates...I was gun shy of ordering...but so happy I did.
I called the company and talked with Mark.....knowledgeable and helpful to say the least.
Ordered the chair and had 4 follow up emails from Eric to confirm our goofy street address.
I thank you both for helping with this purchase and give your company 5 stars for customer service alone!
Waiting on the chair to rate that:)